Privacy notice & data use

Information we collect

When you submit a request, we may collect contact details (such as your name, email, and phone), trip preferences (like date and group size), and any notes you include (such as accessibility needs).

How we use it

• To respond to your inquiry and confirm booking details
• To share practical information about your experience (timing, arrival guidance, next steps)
• To provide support when you have questions or need adjustments
• To communicate with you only as necessary for your booking request

Your choices

Where applicable, you can choose whether to receive email updates related to your request. If you’d like to stop receiving certain messages, contact support and we’ll help.

Data protection

We use reasonable safeguards to help protect the information you share. We only share details when it’s needed to fulfill your request and provide the service you asked for.

Contact us

If you have privacy questions, reach out through our Help & Support page. We’ll guide you to the right next step.